One of the greatest gifts we can give our brand partner’s customers is peace of mind.
We know how stressful being stranded on the road or even in your driveway, especially in inclement weather. That’s why we handle every roadside assistance call with great care.
For over 5 years, we have been assisting AAA clubs with overflow calls and reassuring their members when they are most vulnerable and need a compassionate voice to keep them calm. Our agents rise to the occasion 7 days a week, remotely accessing AAA’s internal dispatch system and managing the call from member identification and system updates to dispatch. Each of our agents are extensively trained to effectively handle stressful calls and gain a deep understanding of the systems required to successfully manage and complete the calls so we can get your customers back on the road in no time.